Guarulhos, Brazil
Rod. Hélio Smidt, s/nº - Aeroporto
N/A
+55 11988732267
Worst Avis place ever. Doesn’t count if you are gold or preferred ... here you need to sign a contract and usually 4-5 people ahead of you. It is not the poor employees but how the regulations are here in Brazil. Seems they enjoy wasting everybody’s time.
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BE AWARE !!!! They gave a van with really bad break which put in danger my family, I had to find a mechanic and repair it which took me 2 days of my vacation !!! They don't answer the phone, try it and you will see. The only phone they get is a cell phone with bad battery which disconnects after 3 minutes. This is a franchise and operates as the worst local companies, they are in bankruptcy process that's why the very poor maintenance !!!! The employees are very nice but the company not.
Very nice lady at the front desk but when the car is not here despite booking online it's still bad experience. Luckily Movida car rental was a few meters away.
Terrivel serviço. O pick up da van demorou mais de 30 min. (Awful service. Do not expect same Avis service you will get somewhere else in the world. I believe this is due to the fact that Avis Brazil is operated by a 3rd party company. What a damaging to the brand)
Amazing
Great
Car was okay and in good condition. But I'm waiting over 3 weeks for my invoice!
Péssima experiência. Fiquei bem decepcionado. O carro com vários estragos pequenos como rasgo nos bancos, arranhões externos e internos e que eles nem anotaram. Forçaram a barra para eu fazer o seguro do carro mesmo que eu já tivesse o seguro do meu cartão. Fizeram um bloqueio de 9mil no cartão que 45 dias após a devolução ainda não liberaram. Uma grande decepção.
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